Victorian Energy Upgrades (VEU) Program Overview

The Victorian Energy Upgrades (VEU) program is a Victorian Government initiative that provides discounted energy saving products and services.
Since 2009, Victorian Energy Upgrades has helped more than 1.8 million households and 100,000 business premises receive discounts on energy efficient products and services.
Large energy retailers are required to acquire and surrender Victorian energy efficiency certificates (VEECs) to meet annual targets set in Victorian legislation.
‘Accredited persons’ that carry out upgrade activities by installing energy-efficient products in residential or non-residential premises can create VEECs.

The greenhouse gas savings associated with the installation of an energy efficient product and/or decommissioning of an inefficient product determines the number of VEECs that can be created. The level of incentive or discount received by households and businesses varies depending on the market activity and certificate price. For more information please head to